Maxi size (additional service) / International Maxi letter

Maxi letter is a convenient way to send documents, objects, small articles or printed materials exceeding the dimensions of a standard letter. You can choose to send your letter as an urgent Priority Maxi letter or a less urgent Economy Maxi letter.

Maxi size is an additional service for International Priority and Economy letters when Port Payé payment method is used.

The markings, other delivery terms and delivery times are the same as those of Priority and Economy letters.

Basic Product Information
Destination Countries

International
Delivery Time

Delivery times are the same as those of international Priority and Economy letters.
Maximum Weight

2kg
Maximum Dimensions

Length + width + thickness 900mm, maximum length 600mm;
for tubular items, length + (diameter x2) 1,040mm, maximum length 900mm.
Minimum Dimensions

Larger than 250mm x 400mm x 30mm;
for tubular items, minimum length 100mm, minimum length + (diameter x2) 170mm.
Sending

No customs declaration required for EU countries. The green customs label (CN 22) must be used for mailings to destinations outside the EU and in special regions outside the EU excise and value-added tax region. If the item’s value exceeds €300, complete the required number of the larger customs declarations (CN 23) in a language understood in the destination country.
Receiving

Depending on the destination country, a Maxi letter is either delivered on a standard delivery round (no signature required) or a notice of arrival is left with the addressee, in which case the item can be picked up at the local post office.
Payment Methods
  • in the Port Payé Finlande payment method, Maxi size is an additional service for International Priority and Economy letters
  • Franking machine
  • Pricing service
  • Stamp
Delivery Terms

Delivery, contract and product terms
Retaining

If an item cannot be delivered, a notice of arrival will be left with the addressee. The item will be stored at a post office, Poste Restante or P.O. Box for a period ranging from two weeks to two months, depending on the country. Undelivered items will be returned to the sender.
Restrictions as to Content

Always send cash, securities, valuables and means of payment as well as gemstones, jewellery, precious metals and other particularly valuable items as an Insured letter. We recommend sending items of particular value as a parcel or Registered letter. Items may not include:

  • Substances classified as dangerous
  • Substances and articles prohibited by the Universal Postal Union (UPU) and the International Air Transport Association (IATA)
  • Articles prohibited by Itella’s General terms of delivery
  • Articles prohibited in a particular country

Prohibited items
Other Specifications

Itella will not pay compensation for loss, damage or delay of items.