COD

Itella is responsible for remitting the COD amount, determined by the sender, into an account of a bank operating in Finland which has been indicated by the sender. The payment will be transferred within two to four banking days from payment. It is recommended that a unique barcode or numeric reference information be used in COD items. The maximum COD amount is EUR 8,400.

Basic Product Information
Indications and Codes

The COD amount, account number and reference number (if applicable) are marked on the address label.
Delivery Terms

Delivery, contract and product terms
Other Specifications

The sender is responsible for the accuracy of the account number and the identifying reference information provided on the address label. Should the account, reference or COD amount information be defective, Itella will not be liable for delays of payment or any damage incurred.

If the sender uses a reference number, it will be shown on the payment data. When bank reference is not used, recipients (payer’s) name is shown on payment data.

Cash on Delivery and SEPA

The Cash on Delivery service is now fully SEPA (Single Euro Payments Area) compliant as of April 1, 2011. IBAN bank account numbers and BIC codes according to the SEPA specifications must be used for Cash on Delivery items as of April 2011.