Priority and Economy letter
When you wish to make an impression, send a letter – it’s a powerful tool that has stood the test of time. Letters are sure to be noticed, and they are protected under the secrecy of correspondence.
Priority and Economy letters are intended for sending personal messages, such as invitations, documents, invoices, information bulletins or bank statements. The prices of Priority and Economy letters include address investigation.
If the addressee is not reached, Itella will try to find out the new address. If the letter remains undeliverable, it will be returned to the sender or sent to the Finnish Communications regulatory authority for further investigation.
| Destination Countries | Domestic |
| Delivery Time | Correctly addressed Priority letters are usually delivered on the working day following posting. Correctly addressed Economy letters are delivered within three working days. |
| Maximum Weight | 2kg |
| Maximum Dimensions | 250mm x 400mm x 30mm |
| Minimum Dimensions | 90mm x 130mm x 0.2mm |
| Indications and Codes | The imprint ‘Port Payé Finlande’ is used to indicate that postage has been paid, and it must include the name of the delivery operator and the word ‘Priority’ or ‘Economy’ to denote the delivery speed. A customer number (6 characters) is always included in the indication. The indication must be printed on the item. A COD address label must be affixed to COD items. |
| Sending | Letters can be mailed at a postal outlet, sorting centre or terminal. You can also use our pick-up service, which is subject to a charge. Priority and Economy letters may be dropped into a postbox. |
| Track and Trace | You can track the status of a COD letter with the tracking code included in the item through our online tracking system or by calling our Customer service. |
| Receiving | Items must be mailed by 5 pm. The customer should provide information about the mailing using a mailing list. |
| Pricing | Pricing is based on the manageability, size and weight of the items and the size of the mailing. The prices of letters depend on the number, weight and minimum price of the items. The prices of Standard letters are determined by the number of the items. Postage is based on the rates in effect at the time of posting. The customer pays the postage against an invoice. Invoicing periods are agreed on a customer-by-customer basis. |
| Payment Methods | Priority and Economy letters are paid using Port Payé Finlande invoicing. Information about a mailing is provided on a mailing list. If an item entered in the mailing list does not comply with the terms of the product in question, Itella has the right to change the item to another, similar product. |
| Delivery Terms | |
| Retaining | COD letters are stored for two (2) full calendar weeks in addition to the week of arrival. |
| Restrictions as to Content |
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| Other Specifications | COD is available as an additional service for manually-sorted letters only. |
