Express letter

Express letter is a secure way of having important messages delivered by the next working day.

It’s a fast service for sending important and urgent documents (e.g. various tickets) as well as images and drawings.

Basic Product Information
Destination Countries

Domestic

Delivery Time

Express letters sent on working days (Mon–Fri) from postal outlet by the time indicated are delivered to addressees on the following working day (Mon–Fri) after leaving the items to postal outlet.

In designated areas, Express letters are also delivered on Saturdays, excluding holidays. To check delivery areas, use Delivery time enquiry.

The delivery time commitment does not apply to Express Letters dropped into a postbox or found among other mail.

Maximum Weight

2 kg

Maximum Dimensions

250 mm x 400 mm x 30 mm

Minimum Dimensions

90 mm x 130 mm

Indications and Codes

An Exprès barcode label should be affixed to Express letters. In addition, Express letters to be delivered on Saturday require a label indicating Saturday delivery.

Sending

Express letters can be mailed at a postal outlet, sorting centre or terminal. You may not drop them into a postbox. Itella can also pick up Express letters from the sender (the service is subject to a charge). If the sender has made an agreement for payment against an invoice (PP payment method), items must be marked on a mailing list.

Track and Trace

You can track the status of an item with the tracking code provided, by using the item tracking system or contacting our Customer service.

Receiving

Express letters are delivered to the addressee on a standard delivery round. If the only address marked on the letter is a P.O. Box address, it will be delivered to the P.O. Box. If both a P.O. Box and a street address have been provided, the letter will be delivered to the street address.

Payment Methods
  • Invoice (contract customers)
  • PP payment method
  • Franking machine
  • Stamp
Delivery Terms

Delivery, contract and product terms

Restrictions as to Content

Itella assumes responsibility for cash, securities or other valuables only if they are sent as Insured Items.



Prices

Sending Instructions

Additional Services