Express envelope

An easy-to-use cardboard envelope for urgent messages, easy to distinguish from other items. Fill in sender and addressee information, affix a barcode and take to a postal outlet.

Basic Product Information
Destination Countries

A prepaid Express envelope for domestic items. There is a separate Express envelope for international mail.

Delivery Time

Domestic letter services have the same delivery times as Express letters. International services have the same delivery times as Exprés letters.

On the next working day (Mon-Fri) in Finland.

No delivery on midweek holidays.

Maximum Weight

Limits printed on the envelopes:
- Maximum weight 500g
- Maximum thickness 30mm

Indications and Codes

In addition to sender and addressee information, the envelope must bear an Express letter barcode, which you will receive when you purchase or order the envelopes.

Sending

Items must be mailed at a postal outlet. The delivery time commitment does not apply to items dropped into a postbox.

Track and Trace

You can track the status of an item with the barcode by using the online tracking system or calling our Customer service.

Receiving

Deliveries are made to a street address or P.O. Box, depending on the address marked on the envelope.

Pricing

The price includes envelopes and postage up to 500g.

Payment Methods

Express envelopes are also sold in bundles against an invoice.

Delivery Terms

Delivery, contract and product terms

Restrictions as to Content

A prepaid Express envelope is not suitable for sending cash. Itella assumes responsibility for items containing cash, securities or other valuables only if they are sent as Insured items.

Other Specifications

Items sent in prepaid Express envelopes are ordinary express items; the envelopes may not be used for sending the following express products:

Saturday delivery
City Express day and evening