Payment indications

Use of the indications is subject to a valid contract with Itella. For further information, please consult your contact person or our customer service staff.

Operator code in payment indications changed

As of 1 January, 2011, the holder of the license for postal operations according to the Postal Act will be Itella Posti Oy, which causes some changes in the payment indications.

As of February 1, 2011, letters and publications will also be delivered in a climate friendly way without an extra fee, which already is the case for advertisements and parcels. The Itella Green label, denoting carbon neutral delivery, will become part of payment indications. Since no separate marking will be required, this means that it is easier for you to indicate that your shipments are environmentally sound.

  • Envelopes marked with the Itella Oyj (Itella Corporation, or Finland Post Corp. or Posti logo) operator ID can be used without a time limit.

Instructions for using payment indications

In the box on the right, you will find the files for the payment indications, in different file formats. Please also see the instructions.

Instructions for using payment indications (pdf)

Priority and Economy Letter

Bulk Letter

Itella Home Direct

Itella Free Paper

Press X and Press M

Information service

  • Contact Itella for a service service number, a service level and a bar code for your company.
  • Mark the shipments clearly with the i-symbol, the service code (i.e. the service number and level) and the identification information.
  • Also use barcodes for the service code and the identification information.
  • You can use any dark color for the i-symbol. The size of the i-symbol must be 1 cm x 1 cm.

Download the i-symbol and look at the service markings

Read more about the Information Service

Business reply mail

International items

Mark international letters and postcards with labels indicating the delivery speed. Labels are available at post offices. You can also write “Priority”, “Economy” or “2” on the envelope or card to indicate the delivery speed.

Letters and postcards with the Priority marking are processed as 1st class mail.
Economy is an affordable 2nd class mailing to be indicated with the code Economy or 2.

IDM - International Direct Mail
The IDM indication includes the telephone service country code for Finland, 358, the ordering customer ID and the indication, Port Payé. The same payment indication is eligible for all countries covered by the service. You can print the code in black, red (PMS 185, coated/uncoated) or blue (PMS 287, coated/uncoated).